One of the most crucial aspects of church growth and community building is the first impression you make on first-time guests. A seamless welcome experience can be the deciding factor that turns a first-time guest into a regular attendee and, eventually, an engaged member of your church community. Here’s a comprehensive plan to ensure a warm and inviting experience from the moment they first visit your website to when they step foot in your sanctuary.

The Initial Digital Experience


Your Church’s Website

The first point of contact for many first-time guests will likely be your Church website. Make sure it is user-friendly, easy to navigate, and filled with essential informationā€”service times, location, and what to expect. Also, consider including a ‘New Here?’ section specifically tailored to guide newcomers through what they can anticipate on their first visit.

Social Media Engagement

Make use of your social media platforms to create anticipation. Through your posts, provide a snapshot of what your community is like (using the EEIIRY method:Ā https://lnkd.in/d-H4KAKt). This will also serve to keep your Church in the forefront of their minds as they plan their visit.

Physical Welcoming: The Day of Service


A ‘New Here’ Team

Create a dedicated ‘New Here’ team whose sole responsibility is to greet first-time guests. Equip them with name tags and a warm smile, ready to assist in any way possibleā€”from finding parking to locating the children’s ministry.

Welcome Packet

Upon arrival, provide newcomers with a Welcome Packet containing essential informationā€”upcoming events, service timings, community groups, and the like. You can also include a small gift to make them feel valued and special.

Personalized Follow-up


Follow-up Emails

Within 48 hours of their visit (or much sooner, if possible), send out personalized follow-up emails thanking them for attending the service. Provide them with resources, like links to your latest sermon or information about community groups they might be interested in.

Connect Groups or Ministries

Based on the interests they have indicated, perhaps during their welcome packet registration or an initial conversation, recommend specific connect groups or ministries they can be a part of.

Crafting a seamless welcome experience requires careful planning, a loving community, and the heart to see lives changed. Remember, the aim is not just to increase numbers but to create an environment where people can encounter Christ and engage with the community meaningfully.

By adopting these strategies, you’re well on your way to fulfilling your mission of getting more engagement from your Church members and making a positive impact on your community for Christ.

If you’re looking for personalized advice for your Church, check out the first comment with the link where you can get a free 7-day trial for advice for your Church. If you don’t like it, just cancel the subscription before 7 days and you pay nothing (otherwise, it’s just $49/month for unlimited Church Growth advice and coaching through our coaching portal). Either way, it’s a win for your Church: https://faithventuremedia.com/church-growth-coaching